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Cashback without a purchase service being rolled out by Barclays

Customers of any bank with a Visa or Mastercard debit card will be able to withdraw up to £100 per day, without needing to make a purchase.

10 October 2022

A service enabling people to get cashback from small businesses, such as pubs, cafes and small independent shops, without the need to make a purchase, is being rolled out by Barclays.

Customers of any bank with a Visa or Mastercard debit card will be able to withdraw up to £100 per day, without needing to buy anything.

In return, Barclays said participating businesses will be paid a transaction fee by the bank.

Thousands of small businesses around the UK with a Barclaycard Payments terminal are already enabled to offer the service, and Barclays said it will be working with them to promote the service in communities.

Businesses involved may, for example, display a sign in their window, alerting customers to the service.

People will be able to receive coins as cashback and there is no lower limit on withdrawals.

This means they can take out precise amounts in pounds and pence – which may be particularly helpful to households trying to manage their finances on a tight budget.

The service may also make it easier for people to spend money in their local community, potentially benefiting businesses.

Bank branch closures have fuelled concerns about people being able to access their own money.

Various initiatives have been taking place to fill in the gaps, including cashback schemes such as that being offered by Barclays, “banking hubs” where facilities are shared between banks, and installing ATMs in areas where there is a particular need.

The Post Office also has an agreement with many banks, enabling people to do their everyday banking over its counters.

The Government has previously said it will legislate to preserve the future of cash.

Tim Allen, head of access to cash at Barclays UK, said: “While an increasing number of our customers choose to pay digitally, we recognise that for some, cash remains vital.

“This service will benefit communities around the country, beyond our customer base, giving them the choice and flexibility to access their money conveniently. This is part of our broader commitment to preserving long-term access to cash for those who require it.”

Konrad Kelling, head of small business acquiring at Barclaycard Payments, said: “Barclays’ cashback without purchase service empowers our small business customers to provide cash and coins in areas where free cash access may be limited.

“SMEs using the service have also seen it create a new income stream and bring in new customers. We are working with merchants to help them offer the service and raise awareness of it in their local communities.”

Natalie Ceeney, chair of the Access to Cash Action Group, said: “This new service from Barclays is very welcome.

“ATMs work well for most people, but having additional places to withdraw cash, particularly if you want to get out less than £10, can help communities and small businesses as well as vulnerable consumers.

“Making cashback without purchase widely available needs to be a key part of the national strategy to keep cash accessible.”

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